Support
Frequently Asked Questions
Answers about ordering, documentation, shipping, and research use.
How do I verify a Certificate of Analysis?
Use the batch number printed on the product label in the COA Documents lookup. If a record is not found, contact us with the batch number for assistance.
Are your products intended for human or veterinary use?
No. All ProgenixLabz products are offered strictly for laboratory and analytical research purposes only.
How can I contact ProgenixLabz?
Use the Contact page for product, documentation, order, or wholesale inquiries.
Do you offer wholesale or bulk purchasing?
Contact us and select Wholesale / Bulk to discuss current options.
What should I do if I have an issue with an order?
Contact us with your order number and a description of the issue so our team can review it.